Thought Leadership
Stories and trends changing the healthcare landscape
Successful Process Improvement Management – February 2024
Process Improvement: It Takes Leadership How process improvement is managed above and beyond what is done is a key ingredient for success and can make the difference between a well-executed improved process and one that fails to deliver demonstrative, sustainable results. Our view of process...
AI for Population Health Management – Article 1 – January 2024
AI Practical Uses and Understanding – Starting with the fundamentals This is the first in our short series of articles about prospects for advancements in population health management (and health care overall) through the application of Artificial Intelligence (AI). Here we set out to provide a...
The Evolution of Healthcare – Article 3 – November 2023
Mental & Physical Health Paving the Way for Mind-Body Integrated Care In this the third article in our series on Mental and Physical Health, we will delve further into describing some of the different modalities in use to address mental and physical health more holistically, emerging...
The Evolution of Healthcare – Article 2 – October 2023
Mental & Physical Health The Mind-Body Connection – Is this the Next Frontier? In our first of this series of articles, The Evolution of Healthcare - Article 1, we introduced recognition of the evolution of healthcare to address the whole person, and related opportunities to support a broader...
Analytics for Population Health Management – Article 5 – September 2023
Use of Expanded Data Sources for Program Outcomes and Evaluations The challenge related to having the right data at the right time. Development of population health programs is a key responsibility of population health managers and within a health plan setting, investments associated with these...
The Evolution of Healthcare – Article 1 – September 2023
Mental & Physical Health Recognizing the importance of managing individuals’ health holistically via integration of mainstream and alternative care Historically, health management programs have focused on one chronic disease at a time, often missing opportunities to support a broader set of...
Analytics for Population Health Management – Article 4 – July 2023
Expanding Data Sources for Identification of Risk – Population Health Re-Imagined Healthcare organizations are increasingly using additional sources of data to augment their understanding and insights into the populations they serve, for a variety of purposes – from forecasting health outcomes and...
Analytics for Population Health Management – Article 3 – May 2023
Accounting for Health Risk and Disease PrevalencePopulation Health Management requires providers and program managers to maintain a delicate balance between taking a longer-term view of a target population (patient) experience and outcomes versus a short-term focus on individuals participating in...
Analytics for Population Health Management – Article 2 – May 2023
Using a cost and utilization lens to evaluate and improve health care deliveryAs interest in improving care management grows, it is important to establish which models of care are most effective. As described in our first article in this series on “Analytics for Population Health Management”, it...
Case Study – Leveraging Operational Data and Process Analytics for Efficient Delivery – March 2023
This case study outlines how to re-design a complex, high risk, end-to-end claims appeals intake to improve outcomes. The recommended re-design included metrics around timeliness and productivity, and Standard Operating Procedures (SOPs) to achieve a more streamlined and simplified organization...
Case Study – Managing with the Right Metrics – February 2023
Improving operational performance and delivery through identifying and measuring the key metrics, with a focus on aging and turnaround time, compliance, mitigating accreditation risk via new processes, reporting, and operational discipline.Read More
Analytics for Population Health Management, Introduction to Series – January 2023
Maturing Analytics for Population Health ManagementThis is the first in a series of articles that will introduce an analytic capability and framework for translating health care data into actionable insights for population health management. Many healthcare organizations struggle to transform...