Our Approach
We begin with the end-to-end delivery in mind.
We combine STRATEGY and EXECUTION for an end-to-end approach.
Our guiding principle is to keep it simple. We deliver workable recommendations for ease of execution. Most importantly, we will never overwhelm you with a deliverable that is too complex to implement.
- We begin with the end in mind –We start each project with a manageable scope of work in order to move fast and build out over time. We devise a measurement strategy up front so that it is clear what metrics will gauge success.
- We anticipate your concerns – Our goal is to minimize disruption to your operations, nor negatively impact patients and members.
- We take a vested interest – We are passionate about health care and our clients success. Each consultant has run or owned a complex business and thrive in helping client’s transform or build their own.
- Delivery is our foundation– Our reputation and business is built on successful execution. We have a track record of client satisfaction based on our ability to deliver value.
- We provide our clients with sustainable solutions– We ensure our clients are able to maintain the momentum as our work is completed. We take a collaborative approach to help mentor, coach and train client staff as we deliver. This includes play-books, transition plans, hand-off follow up, and other teach, guide and go methodologies.
Reap the benefits from our proven methodology.
Enjoy an end-to-end approach to healthcare transformation.
Establish Strategy
- Define the opportunity
- Many projects miss the mark by rushing into execution. Although some steps can be done in parallel, defining and understanding the opportunity is the key to success.
- Apply industry knowledge and insights to maximize potential
- Traditional consultants do not have the experience to help set strategy
- Market Research as appropriate
- Seek to understand the existing capabilities and delineate future capability requirements and priorities
Detailed Planning
- Current state documentation with rapid iteration & proven techniques
- Immersion and evolution of client’s objectives and future state vision
- Develop future state roadmap into actionable steps and consumable phases
- Determine success with innovative approaches to measures
Execution
- Deliver success through transparency, solid relationships and leadership
- Manage to the roadmap with engaging and productive approach
- Experience and Flexibility to navigate a fluid environment
- Problem Solving/Adaptation
Implementation
- Detailed implementation planning
- Specialists in approach, instilling confidence and clear delivery path
- Comprehensive “war room” support
- Expertise with humility to collaborate and build off our client’s approach
Monitor & Improve
- Playbook for repeatable process
- Financial and operational reporting
- Data analysis and change recommendation
- Next phase strategic input